Loss of water supply

Be prepared


When safe drinking water is unavailable, it’s more than an inconvenience – it’s a health hazard.


  • Make sure you have an emergency water supply.

  • If you can’t get out to collect water make sure you have an emergency friend who can do it for you.

  • If your community has lost water for an extended period your supplier has an obligation to provide alternative sources.


Contact your supplier’s emergency line for more information:

South East Water

Call 0330 3030368

or visit their website

Southern Water

Call 0330 3030368

or visit their website

Thames Water

Call 0800 316 9800

or visit their website

KRF colour_3x.png

Email: KRF@kent.fire-uk.org


Call: 01622 212409

Kent Resilience Forum

Kent Fire and Rescue Service HQ

The Godlands

Straw Mill Hill

Tovil, Maidstone ME15 6XB