Coronavirus (Covid-19)

Essential information

Statement from the Kent Resilience Forum

Residents in Kent and Medway face an unprecedented challenge from Covid-19 (coronavirus) and the impact it is having on our lives, work and families.


The Kent Resilience Forum recognises that these are extremely difficult times for everyone and is committed to ensuring that people in Kent are kept informed and as safe as possible from the effects of Coronavirus.


Partners have tried and tested plans in place to respond collectively to health pandemics and all agencies are working closely with Public Health England (PHE) and the NHS to support the measures being introduced to manage this evolving situation.


All the efforts of our partners are focussed on supporting our communities through the challenges that they now face and our priority is to ensure vulnerable people and those most affected by Covid-19 get the help they need.

We urge residents to keep up with updated Covid-19 guidance and advice from government to keep ourselves safe and protect our health and livelihoods. Current government guidance is to practice social distancing, which involves working from home and all avoiding social activities and gatherings..


Latest government advice


Keep up to date with the latest government advice online by vising the official website:

Stay at home to stop coronavirus spreading


Everyone must stay at home to help stop the spread of coronavirus.


You can only leave your home:

  • to shop for basic essentials – only when you really need to

  • to do one form of exercise a day – such as a run, walk or cycle, alone or with other people you live with

  • for any medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person

  • to travel to and from work – but only where this is absolutely necessary


If you have a new continuous cough or a high temperature you should stay at home for seven days. If you live with other people, they should stay at home for 14 days from the day the first person had symptoms. 

All residents are encouraged to follow national government advice which includes taking basic hygiene precautions, such as washing your hands with soap and water for 20 seconds, to reduce the chances of spreading any virus.

Look after your health and wellbeing


To help yourself stay well while you're at home:

  • stay in touch with family and friends over the phone or on social media

  • try to keep yourself busy – you could try activities like cooking, reading, online learning and watching films

  • do light exercise at home, or outside once a day


Symptoms of coronavirus (COVID-19)


Current evidence indicates that most cases appear to be mild, with patients experiencing flu-like symptoms. However, older residents or those with weakened immune systems or long-term conditions may experience more severe symptoms.


The symptoms of coronavirus (COVID-19) are:

  • a cough

  • a high temperature

  • shortness of breath


Use the 111 online coronavirus service to find out what to do if:

  • you feel you cannot cope with your symptoms at home

  • your condition gets worse

  • your symptoms do not get better after seven days

  • Only call NHS 111 if you cannot get help online.

Updates on local services


Visit your local authority website for guidance and updates about changes to local services:

Kent County Council website or Medway Council website

Find your local borough or district council website here.

Getting help and volunteering

Support for voluntary groups and individuals is being offered by district and borough councils across Kent communities by visiting our community support page

Updates on public transport


Stay up to date with any changes to public transport services.


Trains: visit the Southeastern website, check on Facebook @southeasternofficial or Twitter @SE_railway.


Buses: for local bus services information visit the Arriva, Stagecoach South East or Nu-Venture websites

Covid-19 coronavirus information

For the latest health advice visit the: 


NHS 111 online service

For the latest Public Health England updates and government guidance about  coronavirus go to:

UK Government free WhatsApp information service

Receive the latest official advice and information via WhatsApp.


Follow this link to find out how to get started

HM Governement Coronavirus stay home campaign banner



These links take you to support and advice on looking after your health and wellbeing while staying at home:


NHS Every Mind Matters

NHS Live Well strength and flex exercise plan

Goverenment advice on mental health and wellbeing aspects of coronavirus

KRF colour_3x.png

Kent Resilience Forum

Kent Fire and Rescue Service HQ

The Godlands

Straw Mill Hill

Tovil, Maidstone ME15 6XB