Residents in Kent and Medway face an unprecedented challenge from Covid-19 (coronavirus) and the impact it is having on our lives, work and families.
The Kent Resilience Forum recognises that these are extremely difficult times for everyone and is committed to ensuring that people in Kent are kept informed and as safe as possible from the effects of Coronavirus.
Partners have tried and tested plans in place to respond collectively to health pandemics and all agencies are working closely with Public Health England (PHE) and the NHS to support the measures introduced to manage this evolving situation.
All the efforts of our partners are focussed on supporting our communities through the challenges that they now face and our priority is to ensure vulnerable people and those most affected by Covid-19 get the support they need.
We urge residents to keep up with updated Covid-19 guidance and advice from government to keep ourselves safe and protect our health and livelihoods.
Latest government advice
The government has set out its plan to return life to as near normal as we can, for as many people as we can, as quickly and fairly as possible in order to safeguard livelihoods, but in a way that is safe and continues to protect our NHS.
The government has published staying safe outside your home guidance on what the new rules will mean.
Keep up to date with the latest government advice online by vising the official website: www.gov.uk/coronavirus.
Stay alert and safe
We can all help control the virus if we all stay alert and safe. This means you must:
stay at home as much as possible
work from home if you can
limit contact with other people
keep your distance if you go out (2 metres apart where possible)
wash your hands regularly
Do not leave home if you or anyone in your household has symptoms.
If you have a new continuous cough or a high temperature you should stay at home for seven days. If you live with other people, they should stay at home for 14 days from the day the first person had symptoms.
All residents are encouraged to follow national government advice which includes taking basic hygiene precautions, such as washing your hands with soap and water for 20 seconds, to reduce the chances of spreading any virus.
Meeting people and support bubbles
Single adult households will be able to form a “support bubble” with one other household from 13 June, the Department of Health and Social Care (DHSC) has published guidance setting out how the public can see people that they do not live with while protecting themselves and others from coronavirus.
The guidance provides advice on making a support bubble with another household and outlines key principles the public should follow when outside their home. It also provides advice on a range of issues when meeting outdoors.
In England, there are two ways for people to meet those outside their household:
meeting outdoors in a group of up to 6 people with those you do not live with, whilst observing social distancing guidelines and keeping at least 2 metres apart
from 13 June, single adult households – in other words adults who live alone or with dependent children only – can form a ‘support bubble’ with one other household. All those in a support bubble will be able to spend time together inside each others’ homes, including overnight, without needing to stay 2 metres apart.
On 23 June, the Prime Minister announced changes to lockdown measures that would apply from 4 July. Read more about what you can and can’t do after 4 July.
Look after your health and wellbeing
To help yourself stay well while you're at home:
stay in touch with family and friends over the phone or on social media
try to keep yourself busy – you could try activities like cooking, reading, online learning and watching films
do light exercise at home, or outside once a day
Symptoms of coronavirus (COVID-19)
The most common symptoms of coronavirus (COVID-19) are recent onset of any of the following:
a new continuous cough
a high temperature
a loss of, or change in, your normal sense of taste or smell (anosmia)
For most people, coronavirus (COVID-19) will be a mild illness. However, if you have any of the symptoms above you should self-isolate at home.
Use the 111 online coronavirus service to find out what to do if:
you feel you cannot cope with your symptoms at home
your condition gets worse
your symptoms do not get better after seven days
Only call NHS 111 if you cannot get help online.
Ask for a test to check if you have coronavirus
If you have symptoms of coronavirus (COVID-19), you can ask for a test to check if you have the virus.
NHS test and trace - how it works
Visit the government website for more information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
Protecting Kent and Medway
Kent County Council (KCC) and Medway Council, alongside Public Health England (PHE), have developed a new specific COVID-19 plan which builds on existing outbreak management plans and aligns with the new NHS Test and Trace system.
The Kent and Medway Outbreak Management Plan has been published at www.kent.gov.uk/protectkent and is also available at https://www.medway.gov.uk/downloads/file/5021/local_outbreak_covid-19_control_plan.
Read more about it on our news page here: https://www.kentprepared.org.uk/post/campaign-launched-to-protect-kent-and-medway
Covid-19 PPE requests
Kent Resilience Forum is coordinating the supply of PPE (personal protective equipment) to:
Kent and Medway based doctor's surgeries and care providers only.
These organisations can request supplies by calling:
(between 9am and 5pm Monday to Friday only)
Covid-19 coronavirus information
For the latest health advice visit the:
For the latest Public Health England updates and government guidance about coronavirus go to:
UK Government free WhatsApp information service
Receive the latest official advice and information via WhatsApp.
These links take you to support and advice on looking after your health and wellbeing while staying at home:
Financial support and advice
The coronavirus outbreak has affected different people in different ways. If you have seen a reduction in your household income and are experiencing financial difficulties there is support available for you:
the Kent Support and Assistance Service may be able to help with food or utility vouchers
you can get advice about how to manage your money and what support is available from your account providers on the Money Advice Service website
Kent County Council's wellbeing advice page has advice about how to feel more prepared and feel less concerned about what is happening
many of Kent’s Citizen’s Advice branches are now offering advice on employment or financial matters over the phone and online. Find your local branch on the Citizen’s Advice website.
Updates on local services
Visit your local authority website for guidance and updates about changes to local services:
Getting help and volunteering
Support for voluntary groups and individuals is being offered by district and borough councils across Kent communities by visiting our community support page
Information about Coronavirus related scams
Information and guidance about coronavirus related scams can be found on Kent County Council's Public protection dedicated web page, This is updated regularly as new scams emerge.
Keep up to date with the latest advice by following their social media channels:
Public Protection Information for residents:
Public Protection Business advice and guidance:
Updates on public transport
Face coverings on public transport
New rules requiring passengers across England to wear a face covering on public transport came into force on 15 June 2020.
Stay up to date with any changes to public transport services
Trains: visit the Southeastern website, check on Facebook @southeasternofficial or Twitter @SE_railway.