Covid-19 support for businesses

Essential information 


Maintaining records of staff, customers and visitors to support NHS Test and Trace


On Friday (18 September), the Government updated the guidance for designated venues to reflect the new legal requirements to collect contact details and display official NHS QR code posters.



Find coronavirus financial support for your business


Information about the support:

The government has launched a business support finder to help businesses see what support is available to them.


The business support finder:

Kent and Medway Growth Hub business helpline


Business helpline 03333 602 300. Open Monday to Friday from 8.30 am to 5.30 pm 


A local team of Business Support Navigators can help you identify relevant programmes, initiatives or funding schemes currently on offer across Kent & Medway and can help you to access them. 


This service is funded by Kent Local Authorities and delivered by the Kent and Medway Growth Hub.

Job Retention Scheme up and running


The Government’s Coronavirus Job Retention Scheme allows businesses to claim up to £2,500 a month towards staff wages.

Employers can furlough anyone they employ, provided that on or before March 19 they were on PAYE payroll and HMRC has been notified of payment via the RTI system.

The guidance on how to calculate 80% of an employee’s wages, National Insurance Contributions and pension contributions if they’ve been furloughed due to coronavirus has also been updated to include a calculator to work out how much can be claimed.

The online portal:

Step by step guide for employers:

The guidance with calculator:

The government coronavirus Future Fund

This scheme will issue convertible loans between £125,000 to £5 million to innovative companies which are facing financing difficulties due to the coronavirus outbreak.

Further details about this scheme can be found on  the website.

Business safety

Working safely during coronavirus (COVID-19)


Government guidance is available on the website to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic is available.

Reopening businesses urged to keep fire safety in mind


With businesses preparing to reopen after the Covid-19 lockdown, employers are being urged to ensure their workplace is safe for employees and customers to return. 

Since social distancing measures were put in place, it’s likely a number of changes would’ve been introduced in workplaces to help staff work while adhering to restrictions. 

To help businesses to remain fire compliant, Kent Fire and Rescue Service has put together a checklist of things to consider before allowing anyone back into premises, including: 

  • Review your fire risk assessment

  • Keep your escape routes clear and accessible

  • Check your fire safety systems and equipment 

  • Keep on top of housekeeping

  • Arrange a staff training refresh 


Visit Kent Fire and Rescue Service's website for more information.

Staying secure during Covid 19

The conditions resulting from the pandemic may mean there are greater risks to the security of your organisation. The Centre for the Protection of National Infrastructure (CPNI) provide guidance on  mitigating any increased threat at this critical time.

Take time to review your organisation's current processes against the guidance which can be found by visiting:

Business Continuity Institute (BCI) resources

Find the latest news, resources and updates relating to the coronavirus outbreak and pandemic planning on the BCI cornonavirus webpage

Guidance from the British Chambers of Commerce

Learn more about the steps that the Bristish Chambers of Commerce and its members can implement to minimise impact on local communities and support the UK government's strategy.


Visit the website here:

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Kent Resilience Forum

Kent Fire and Rescue Service HQ

The Godlands

Straw Mill Hill

Tovil, Maidstone ME15 6XB