Covid-19 support for businesses

Essential information 


Reopening businesses and venues


The government has published the COVID-19 Response – Spring 2021 setting out the roadmap out of the current lockdown for England. This explains how restrictions will be eased over time. From 12 April 2021 some businesses are permitted to reopen. 


The guidance can be found on the website.

Maintaining records of staff, customers and visitors to support NHS Test and Trace


The rules on what you need to do when a group enters your venue have changed. You must ask every customer or visitor to scan the NHS QR code using their NHS COVID-19 app, or provide their name and contact details, not just a lead member of the group.

This is to ensure that everyone receives the necessary public health advice in a timely manner.


Full guidance on test and trace rules can be found on the website.

Find coronavirus financial support for your business


Information about the support available:

The government website provides a business support finder to help businesses see what support is available to them.


The business support finder:

Kent and Medway Growth Hub business helpline


Business helpline 03333 602 300. Open Monday to Friday from 8.30 am to 5.30 pm 


A local team of Business Support Navigators can help you identify relevant programmes, initiatives or funding schemes currently on offer across Kent & Medway and can help you to access them. 


This service is funded by Kent Local Authorities and delivered by the Kent and Medway Growth Hub.

Job Retention Scheme extended to 30 September 2021


Visit the website for a step by step guide which explains the information that employers need to provide to HMRC to make a claim through the Coronavirus Job Retention Scheme. It also describes the processes involved.

There are monthly deadlines for claims. Use this list of dates to help you submit your claim before it’s too late.

Please note that if you are an employer making a claim, you need to follow the processes explained in the guidance page Claim for your employees’ wages through the Coronavirus Job Retention Scheme on GOV.UK.

Business safety

Working safely during coronavirus (COVID-19)


Government guidance is available on the website to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic is available.

Planning a public event


If you’re planning to stage a public event as lockdown eases, you are legally responsible for making sure attendees and staff are safe.


Visit Kent County Council's advice pages for guidance on running your event safety.

Staying secure during Covid 19

The conditions resulting from the pandemic may mean there are greater risks to the security of your organisation. The Centre for the Protection of National Infrastructure (CPNI) provide guidance on  mitigating any increased threat at this critical time.

Take time to review your organisation's current processes against the guidance which can be found by visiting:

Business Continuity Institute (BCI) resources

Find the latest news, resources and updates relating to the coronavirus outbreak and pandemic planning on the BCI cornonavirus webpage

Guidance from the British Chambers of Commerce

Learn more about the steps that the Bristish Chambers of Commerce and its members can implement to minimise impact on local communities and support the UK government's strategy.


Visit the website here: